Success Stories
Truck Dispatching Innovations, Inc. is one of the nation’s leading experts on dispatching operations and technologies for local delivery and service fleets. With our background in operations and incorporating the latest in dispatching software, GPS tracking solutions, and mobile data terminals for paperless transactions have been able to assist our clients in greatly improving the profitability of their dispatching operations while in parallel experiencing quantum leaps of improvement in customer service.
The following are examples of success stories.
Food deliveries to restaurants & groceries:
- Without adding vehicles went for 145 to 285 orders per day. Average delivery cost declined 34% ($16.85 to $11.10)
- 28 vehicle fleet in less then 6 months went from 9 deliveries per route to 14. Resulted in annual savings of $350,000
Service technicians and inspectors:
- During the first six months 1/3 of my twenty inspectors (through attrition) have left and have not been replaced. We are three months ahead of schedule.
- The first day we used the routing software we had to scramble because we had no work for four of our 32 technicians (12% savings).
- We are handling more service calls while reducing total staff hours by 100 hours per week. More billable hours because technicians email in their work tickets and parts orders. Cash flow is improved because we are invoicing almost a week earlier.
Pharmaceutical deliveries:
- Through better work balancing and more efficient routing performed same number of deliveries reduced labor costs by 10%.
Chemical and Bulk liquids deliveries:
- ”The GPS paid for itself in one day” our truck was stolen and within one hour the police located the vehicle and recovered the merchandise.
- The first day with the tracking we caught an employee siphoning off gasoline.
Lawn and Tree services:
- Planning the routes ahead of time saves 45 minutes every morning per employee (20).
They pick up their routes and maps and they are out the door making money.
Engineers providing solutions to delivery & service fleet operations
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